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I use this space to communicate highlights of my career and curate samples of my work.
I use this space to communicate highlights of my career and curate samples of my work.
Expert trainer and presenter, designing and delivering numerous one-to-one and one-to-many workshops, trainings, eLearnings, and presentations on topics including learning design, educational innovations, digital pedagogy, and educational technologies.
Expert user and trainer of educational technologies: Techsmith Camtasia, Techsmith Knowmia, Coursera, Articulate Rise 360, Monday.com, Canvas, G Suite, Canva, Office 365, Lucidchart, and Slack.
Led the design and development of academic online programs across all levels of higher education.
Designed over 50 courses across all degree levels in content areas including research methods, sociology, pharmacy, palliative medicine, biology, chemistry, communications, marketing, management, ethnic studies, public affairs, psychology, epidemiology, public health, film & television, philosophy, and human development & family relationships.
Co-led the transition to remote learning at the onset of the Covid-19 pandemic and sustained a high level of performance and client satisfaction through the transition to digital and remote work.
Master of Arts - Education in Instructional Technologies, San Francisco State University, 2015
Master of Library and Information Science, San Jose State University, 2010
Bachelor of Arts in Art History, University of La Verne, 2008
Optimize current Grow with Google certificates on Coursera: User Experience Design, Information Technologies, Data Analytics, and Project Management.
Consult on curricular changes grounded in learner feedback, data, adult learning theories and best practices.
Refine and streamline internal processes for design, development, and maintenance of equity focused online learning experiences.
Collaborate with cross-functional teams, SMEs, and business stakeholders to identify and implement high impact learning solutions.
Consult, design, and evaluate online undergraduate and graduate degrees and certificate programs in collaboration with faculty and university stakeholders.
Foster a culture of community and authenticity as a senior member of the Online Design and Development team.
Mentor new and less experienced employees in evidence-based practices for instructional design and faculty training.
Teach the Online Skills Mastery online course, “Foundations of Course Development and Delivery,” a course offered for faculty professional development.
Design courses in collaboration with faculty, including alignment with course and program outcomes, creating engaging material and assessments, and implementing best practices in student-centered online pedagogy.
Develop and lead pedagogical workshops for online teaching strategies at the annual symposium, winter web camp, and trainings at the beginning of each academic semester.
Evaluate and implement learning technologies to advance the student and faculty teaching experience in both face-to-face and digital environments.
Create high quality digital and print-based learning materials, including LMS courses and modules, infographics, learning aids, and multimedia artifacts.
Supervise and lead complex training and development projects through project industry standard project management tools and processes.
Earned a reputation as an innovative, caring, and expert leader for instructional design, training, and learning technologies in a complex, fast-paced organization.
Led design and development of the interdisciplinary Master of Science in Palliative Care (MSPC).
Trained over 40 faculty on best practices in online pedagogy and educational technologies.
Mentored new employees in evidence-based practices for instructional design, course development, and faculty training.
Designed and created content and assessments in collaboration with faculty for the online PharmD and MSPC programs.
Built courses and uploaded content in Instructure Canvas for over eight courses each semester.
Provided expert technical support to palliative care and pharmacy faculty, staff, and students.
Created end-of-semester faculty evaluation surveys in CoursEval.
Collected and analyzed faculty evaluations to make data driven decisions for course improvement.
Resolved 7000+ product support tickets for ebrary customers and end users.
Collaborated with internal departments to resolve platform issues affecting ebrary’s clientbase.
Created product support documentation to enhance customers’ adoption and usage of ebrary.
Taught online offerings of credit-bearing LS225: Research Skills for the Behavioral Sciences each semester.
Redesigned and developed LS225 content and assessments after each iteration of the course based on student performance and feedback.
Coached students on discipline specific research methods, resources, and writing skills.
Managed library instruction requests from all departments across the university.
Designed and taught all one-shot information literacy sessions for undergraduate and graduate students.
Designed and taught the credit bearing LS225: Research Skills for the Behavioral Sciences
Curated new resources for purchase as a subject liaison to English, Communications, Human Performance and Physical Education, Psychology, Speech, Sociology, and Theatre.
Created LibGuides for general and assignment specific research.
Answered reference questions for university faculty, staff, students and community users.
Led design and development efforts for the freshman information literacy initiative.
Provided in person, telephone, and chat reference services.
Created LibGuides and tutorials for library resources and databases.